Refund policy
At Little Steps, your satisfaction means everything to us. If you’re not fully happy with your purchase, we’re here to make things right.
✅ Return Window
You have 15 days from the date of delivery to request a return or exchange.
📦 Return Conditions
To be eligible for a return:
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The item must be unused and in its original packaging.
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Proof of purchase (order number or receipt) must be provided.
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Items must be returned in the same condition you received them.
🚫 Non-Returnable Items
The following items cannot be returned:
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Products marked as final sale
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Items damaged due to misuse or negligence
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Products without original packaging
🔄 Exchanges
If you need to exchange an item for a different size or color, please contact us within the 15-day window. Exchanges are subject to availability.
💸 Refunds
Once we receive and inspect your return:
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You will be notified via email.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Shipping fees (if any) are non-refundable.
📩 How to Start a Return
Please contact us at +961 76 358 888 with your order number and reason for return. Our team will guide you through the process.